Profile image for Boxy001

Well as much as planet must not be known as PLANET TESCO I have to say that maybe if they did have a cafe' it might just be cleaner & the service quicker than I received when using the cafe' at the top of town last week. I won't name & shame but it's not that hard to work out. The floor was filthy as were the tables. It wasn't busy at all in the Cafe' but still took far too long. The stairs to the washrooms looked like they had never seen a cleaner & as for the toilets....... I think a bush outside would have been more preferable. So if they don't want Tesco to get want they want then they need to up their game & as I haven't used any others in town I can't comment but they all need to look at their Cafe's as paying customers & house keep accordingly.

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By Boxy001 at 08:55 on 24/07/10

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  • Profile image for CllrGKennedy

    It's a fair point Boxy! My daughter and her friends also dropped into (almost certain to be) the same cafe in the top of the town and the service, food quality and hygiene was sub-standard. The girls complained and were sent packing with no refund. That said, one bad apple (the shop, not the menu item!!) should not be the reason that the town loses out to the retail giants. We should complain to the Town Council since there is nothing to be gained from this sort of continued poor service. Poor or badly run businesses have a tendency to get found out eventually. But just for the record, i have been caught out myself in the centre of Wells by a local cafe that was really awful - again no names! - and sadly it is still in business. My response there was not to say let's replace Wells High Street with a superstore extension. I simply won't go back and I'll go out of my way to tell others to avoid it and the one in Shepton!

    By CllrGKennedy at 12:00 on 24/07/10

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  • Profile image for Karma_Police

    Reading 'Boxy's comments I can totally see what you mean. Some shops, during quiet times, up their game - give you better than usual service (and even convince you to spend more than you planned. Others, well, don't!

    A tiny minority have dropped their professional facades and have become, how should I say "less than enjoyable" to use because their problems are spilling over into their service. One or two who have managed to maintain a uniform quality of service have let their shop fronts deteriorate, with flaky paint and rotten wood.

    You can't credibly ask people to use their local services if they are more expensive, difficult to get to, limited in range to the extent you need to go to the supermarket anyway or are just off-putting for more superficial reasons.

    Personally, I feel that the town has lots to offer - especially the market, but also a lot of the shops are excellent and offer a quality/value or service edge over the big companies. I can though sympathize with people who have been tempted to go into Shepton (risked it for a biscuit, as someone put it - much like Boxy) and had a bad experience that was reinforced by the appearance of areas like the lower high street.

    I think you have hit upon the more painful fact that there is flip side to the fight to restore Shepton back to its former glory.

    By Karma_Police at 13:20 on 27/07/10

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  • Profile image for CllrGKennedy

    Funnily enough I have been approached from the said cafe (amongst many others) asking for support to prevent Tesco opening their cafe... It could be an opportunity to pass on complaints since their service and cleanliness are hardly likely to improve until they face up to the very real possibility that they are offering a sub-standard service. It hurts to read the lead letter in this week's JOURNAL ("My dismay at terrible state of beloved town") but do I agree? Of course I do! The dreadful planning decisions that have nearly turned Shepton into a "doughnut town" - or a mini-version of many American cities like Detroit, Los Angeles and Dallas (where downtown isn't where anyone wants to go) simply have to stop happening. Depressingly the Town Council have backed the Tesco Cafe and 10,000 sq ft extension. Unless we start to get ourselves intelligently organized we'll lose the battle. The level of support we should be able to expect from our Town Council (with the notable exceptions of Will Dunscombe and Martin Lovell who voted against the Tesco cafe), is sadly lacking. I have been promised that the Tesco cafe application will come to the full planning board (probably in September). PLEASE if you value the town (and most of us do!) then come to the meeting in Mendip in droves and fight to stop this further corporate destruction. If we win (and we might) then other cafes, restaurants and facilities can be attracted to the High Street (and maybe, just maybe - even the unnamed cafe - we all know who you are! - will buck up its act!).

    By CllrGKennedy at 18:13 on 07/08/10

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  • Profile image for Ed_2010

    I fail to see why (although I have my cynical suspicions), a planning committee such as Mendip's needs such a campaign to halt an application for something that was prohibited as a condition of the original planning application for the store, when they are notoriously nit-picky when it comes to other, perhaps more legitimate applications! They do, however, so please post up the meeting as an event so a reminder will appear on the front page for all.

    By Ed_2010 at 19:10 on 07/08/10

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  • Profile image for Bilko_87

    You cant have a sky dish in Downside but it seems ok to put a gunmetal grey tin garage in the only open space in Paul Street which is a conservation area. i cant beleive that the con clubs first application was turned down at the same time as that thing went up. this town is mental some times. There are plenty of industrial areas around the town and its good the business is doing well but by god is that thing and its massive light up sign ugly.

    By Bilko_87 at 19:25 on 07/08/10

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  • Profile image for SheptonPeople

    lol Yes, its taking some getting used to, I admit, but I wouldn't have wanted to see Phillips' Tyres move away from the town center to be honest, and see the new MOT centre as a good thing (if not a pretty thing!). You have illustrated the point though, there seems to be no rhyme nor reason to the way the planning decisions are made. This situation with the Tesco cafe application, occurring at a critical time for the town (in that, I really don't think it can take much more, but also, some small changes could seriously turn the towns fortunes), demonstrates to me the importance of making the right choice when it comes to choosing your representatives on Mendip. When people say they aren't interested in politics, they just need to look at the town and ask 'is this good enough' and 'could things be better'? The Mendip councilors need to remember who elects them and who they represent or 'serve' though, as matters such as this stimulate the attention of townsfolk - or 'voters', as they might know them. However you feel about the cafe, the 'noisy' opinion at the moment is clearly 'anti' and if they ride roughshod over that opinion, it is only right that they should be sealing their political fate.

    By SheptonPeople at 20:01 on 07/08/10

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